Why we love it:
There were many reasons our shop decided to switch to tablets, but what it all came down to, was that they improve efficiency. Techs can see their appointments instantly, even if they’re in the back of the shop. They can scan the VIN number right off the vehicle to get all the proper information for maintenance schedules and parts that are specific to the make and model. Our techs are also able to message their Service Advisor right away if they come across a problem without having to make a trip up front – that’s a savings of 40-120 steps each time!
Why our customers love it:
We also have the ability to send constant updates to our customers, and they are able to accept or decline any of our recommendations with one click! This also allows customers to see photos and videos of our technicians thoughts on their vehicle, so that they can see all the good and bad things that could be going on with their vehicle. We think this has been an awesome addition for our customers, don’t believe us? See what our awesome customers below had to say!