Customer Experience Representative

Position Summary

Matt’s Automotive is growing and we are looking for a superstar Customer Experience Representative to join our team. Candidate would work the owner and all store managers to provide administrative support to the team.

Responsibilities and Duties

  • Be a TEAM player
  • Know the company well enough to answer basic guest questions whether on the phone or in person
  • Provide courtesy rides for guests
  • Provide guest pick up and delivery service
  • Guest follow up via phone
  • Guest follow up via post card
  • Assist with runs from location to location
  • Clean/vacuum/refuel loaner/courtesy vehicles
  • Clean guest waiting areas/restrooms, restock all supplies
  • Clean offices/restrooms, restock all supplies
  • Clean lunchrooms/team member restrooms, restock all supplies
  • Assist wherever needed
  • Record notes and messages
  • Run errand’s
  • Quick Learner
  • Answer phones calls and direct them appropriately
  • Ensure guests have an exceptional experience
  • Other duties as assigned

Ability to commute/relocate:

  • Moorhead, MN 56560: Reliably commute or planning to relocate before starting work (Preferred)
Apply Here!

Job Types: Full-time, Part-time


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights

Pay: $14.00 per hour


  • Driver’s License (Required)

Work Location: 1 location


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance