How long does a typical installation take?
On average, an installation takes 4 hours, but some vehicles can require more time. We encourage you to leave your vehicle with us for the day to ensure we have ample time to complete your installation.
How long before I can get one installed?
During non-winter weather months, we can usually do an installation within 1 week. During the winter months due to popularity, it can be 6-8 weeks from the date you schedule your appointment. We recommend scheduling early on in the winter months or during non-winter months to get a quicker turn around time.
Are push-to-start vehicles extra?
No, we do not charge extra for push-to-start equipped vehicles.
I only have one key. Why do I need two keys?
Many modern vehicles require us to have two keys that start the vehicle in order for us to program the system. If you only have one key, let us know and we can assist you in getting a second and program it to your vehicle.
Do you repair AstroStarts?
Yes, we do. If you’re experiencing issues, one of our technicians can perform testing. Testing fees start at $49.99.Can I get a second remote programmed?
If you want to have a second remote programmed at the initial installation, programming is free. Your only fee is the cost of the remote. If you want to add another remote at any other time, there is a $20 programming fee plus the cost of the remote.
Do I get anything else when I get an AstroStart remote with Matt’s
Yes, we offer a free year of Roadside Assistance.
Can I start my vehicle from my phone?
If you want to start your vehicle from your phone, you’ll need to have one of our remote starters installed along with the Directed SmartStart. The Directed SmartStart is only available/functional with an AstroStart remote starter.