ADMINISTRATIVE ASSISTANT

LOCATION: MOORHEAD/FARGO

Job Type: FULL TIME

Matt’s Automotive is growing and we are looking for a superstar customer service/admin assistant to join our team.  Candidate would work closely with Owner, Service Advisors and Marketing Coordinator to fulfill tasks.

Essential job functions

• Ensure guests receive prompt, courteous and effective service, whether on the phone or in person
• Provide courtesy rides
• Answer multi-line telephones
• Assist with customer follow up via phone and email
• Help manage courtesy vehicle fleet (fuel and cleaning)
• Quick Learner
• Office, showroom and kitchen cleaning and upkeep
• Assist with bookkeeping
• Know the company well enough to answer basic guest questions whether on the phone or in person
• Assist Owner wherever needed
• Assist with auto sales
• Ensure guests have an exceptional experience
• Assist Marketing Coordinator as needed

Qualifications

High school diploma or GED (general equivalency diploma) preferred. Customer service background a plus. Positive person who is comfortable interacting with customers on a daily basis.