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ADMINISTRATIVE ASSISTANT
LOCATION: MOORHEAD/FARGO
Job Type: FULL TIME
Matt’s Automotive is growing and we are looking for a superstar customer service/admin assistant to join our team. Candidate would work closely with Owner, Service Advisors and Marketing Coordinator to fulfill tasks.
Essential job functions
- Ensure guests receive prompt, courteous and effective service, whether on the phone or in person
- Provide courtesy rides
- Answer multi-line telephones
- Assist with customer follow up via phone and email
- Help manage courtesy vehicle fleet (fuel and cleaning)
- Quick Learner
- Office, showroom and kitchen cleaning and upkeep
- Assist with bookkeeping
- Know the company well enough to answer basic guest questions whether on the phone or in person
- Assist Owner wherever needed
- Assist with auto sales
- Ensure guests have an exceptional experience
- Assist Marketing Coordinator as needed
Qualifications
High school diploma or GED (general equivalency diploma) preferred. Customer service background a plus. Positive person who is comfortable interacting with customers on a daily basis.